Mon - Fri 8:00 am to 4:00 pm
330 Court Street Eagle River Wisconsin 54521

Other Resources

If you haven't found what you're looking for on our website, call and speak with one of our Specialists at 1-800-374-1123.

Below you'll find a list of common resources that might be helpful, arranged alphabetically, with toll-free numbers and websites that offer additional information as well.

Abuse/Neglect Resources

WI Guardianship Support Center, 800.488.2596

Adult Protective Services, to report concerns of suspected physical, material or financial abuse, neglect or self-neglect, contact your local APS worker within the county Departments of Social Services in the Northwoods region. See below for Social Service agency numbers. After hours, contact local law enforcement for emergency situations and welfare checks.

Advocacy Resources

AARP National Memberships, 800.424.3410

WI Legislative Hotline, 800.362.9472

How to Find & Contact Your WI Legislators

Voting Rights & Resources.

Board on Aging & Long-Term Care (BOALTC), 800.242.1060

Coalition of WI Aging Groups (CWAG), 800.488.2596

Long-Term Care Ombudsman Program. 800.815.0015

Complaints about Health Care or Residential Care in Wisconsin. This fact sheet provides information on how to file a complaint with the Division of Quality Assurance against a provider, agency or regulated long-term care facility.

Alzheimer's/Dementia Resources

Alzheimer's Association, 24/7 Helpline 800.272.3900 *New Federal Website March 2021*

National Alzheimer's Association, 800.621.0379

WI Music & Memory Program. An Innovative Approach to Dementia Care, bringing personalized music to those suffering from dementia. Meet Henry!

Caregiving Resources

Eldercare Locator, 800.677.1116

Respite Care Association, is a not-for-profit agency serving as the central point of contact for Lifespan Respite Care Programs across the state. This system identifies and coordinates respite care options for families regardless of age, special need, or other characteristic of the person needing care.

Family Caregiver Alliance, program provides financial support to purchase goods and services related to the care of someone with Alzheimer's disease or a related disorder.

Consumer Resources

Client Assistance Program (complaints from Division of Vocational Rehabilitation and Incependent Living Center clients), 800.362.1290

Banking Complaints and Information, 800.452.3328

Consumer Product Safety Commission Hotline, 800.638.2772

WI Dept of Agriculture Consumer Complaints, 800.422.7128

WI No-Call List, 866.966.2255,

National Do Not Call Registry

USDA Meat & Poultry Hotline, 888.574.6854

Consumer Complaints - WI, 800.422.7128

Disability Resources

Americans with Disabilities Act Information, 800.232.9675

Mid-State Independent Living Center, 800.382.8484

Job Accommodation Network, 800.232.9675

Disability Rights, helps people across WI to gain access to services and opportunity through its advocacy and legal expertise, regularly challenging systems and society to create positive change and improve the lives of people with disabilities.

WI FACETS, serving children and adults with disabilities, their families, and others who support them.

WI FACETS Brochure.

The Human Service Center, 715.369.2215

Disability Accommodation Cost Guides 

Thriving in Trade School with a Disability 

Discrimination And Addiction: How To Overcome Prejudice Without Relying On Drugs Or Alcohol 

Accessibility and Employment: 

Wheelchair and Handicap Ramp Cost Guide 

12 Disaster Safety for People with Disabilities: What to Do When Emergency Weather Strikes 

Social skills for adolescents and adults with autism 

When Blind or Visually Impaired -- From Single and Ready to Mingle to off the Market 

Employment Resources

Experience Works, a national nonprofit organization whose mission is to improve the lives of older people through training, community service, and employment

Division of Vocational Rehabilitation in Wisconsin, Services for job seekers with disabilities, or you can reach us by phone at 800-442-3477 (Toll Free), 608-266-1133 (FAX), or 888-877-5939 (TTY).

Financial Resources

IRS - Federal Tax Help, 800.829.1040

Social Security, 800.772.1213

Hearing/Vision Resources

WI Telecommunications Relay System (TTY), 711 or 800.947.3529

WI Telecommunications Relay System (Voice), 711 or 800.947.6644

WI Office for the Deaf and Hard of Hearing, 855.359.5252

WI Council of the Blind & Visually Impaired, 800.783.5213

Health Resources

AIDS Hotline, 800.232.4636

American Cancer Society, 800.227.2345

American Fund - Last Resort for Funds for Kidney Failure, 800.638.8299

American Heart Association, 800.242.8721

American Lung Association, 800.586.4872

Arthritis Foundation, 800.333.1380

Diabetes Association, 800.342.2383

Epilepsy Foundation, 800.693.2287

National Cancer Institute, 800.422.6237

National Multiple Sclerosis Society - WI Chapter, 800.242.3358

National Health Information Service, 800.336.4797

National Kidney Foundation, 800.543.6393

Poison Information Center, 800.815.8855

The Living Bank for Organ & Tissue Registry, 800.528.2971

WI Parkinson's Association, 800.972.5455

Housing Resources

Making the Right Choice: Choosing a Residential Facility. Booklet produced by the Wisconsin Board on Aging & Long-Term Care Ombudsman Program. Includes a checklist of questions to ask and things to consider when looking at a residential care facility.

Home Safety Checklist. Use this checklist to help determine if your senior's home is safe from hazards that pose a risk to safety, well-being and independence.

HUD Housing Discrimination Hotline, 800.669.9777

Low Income Housing - (WISCAP) Wisconsin Community Action Program Association is the statewide association for Wisconsin’s sixteen (16) Community Action Agencies (CAP Agencies) and two single-purpose agencies with statewide focus: the Foundation for Rural Housing and United Migrant Opportunities Services (UMOS).

Insurance/Prescription Resources

SeniorCare Fact Sheet. SeniorCare is a drug assistance program for Wisconsin residents who are 65 or older who meet enrollment rules and is designed to help seniors with prescription drug costs.

SeniorCare Application Form. SeniorCare Prescription Drug Hotline, 800.657.2038

Office of the Commissioner of Insurance of WI, Insurance Complaint Hotline, 800.236.8517

AARP United Healthcare Insurance, 800.523.5800

Legal Resources

Advanced Directives. The Wisconsin Department of Health Services has advanced directive forms available online. These forms are designed to be completed without the assistance of an attorney. Given your particular circumstances or concerns, however, you may want to seek legal advice from an attorney.

Judicare - Free Legal Assistance, 800.472.1638

Lawyer Referral Service & Assistance with Legal Problems, 800.362.9082

State Bar of Wisconsin, 800.362.8096

Medicaid Resources

Health Care Fraud Hotline - Medicare & Medicaid, 800.447.8477

Medicaid Member Services, 800.362.3002

Medicaid Managed Care (HMO's) Enrollment Service Center, 800.291.2002, Your online tool for getting and managing your Health, Nutrition, Child Care benefits and more. For questions, please call 1.700.362.3002

Medicaid Fact Sheet: Planning for Funeral and Burial Expenses (GWAAR) Information on setting up an irrevocable burial trust to arrange for final expenses and allow you to reduce your available assets to meet MA eligibility requirements.

Medicare Resources

Health Care Fraud Hotline - Medicare & Medicaid, 800.447.8477 

Medicare Part D Helpline, 855.677.2783

Medicare Hotline, Hours: Mon - Fri, 9am - 3 pm, 800.633.4227

Medigap Helpline for Long-Term Care/The Wisconsin SHIP, Help with Insurance Needs, 800.242.1060

Senior Medicare Patrol (SMP) 877.808.2468

Mental Health/Addiction Resources

Alcohol & Other Drug Abuse, 800.248.9244

National Mental Health Association, 800.969.6642

National Suicide Hotline, 800.273.8255

Tobacco Quit Line, 877.270.7867

Tri-County Council on Domestic Violence and Sexual Assault, 800.236.1222

Gambling - WI Council on Problem Gambling, 800.426.2535

The Human Service Center, 715.369.2215

Nutrition Resources

FoodShare Wisconsin Brochure.

FoodShare Fact Sheet for the Elderly & Disabled.

Other Helpful Resources

Directory Assistance for Toll-Free Numbers, 800.555.1212

Social Services Departments in the Northwoods

Vilas County Department of Social Services, 715.479.3668

Transportation Resources

Road Conditions in WI, 800.762.3947

WI Department of Transportation

Veterans Resources

Department of Veterans Affairs, 800.827.1000

Veteran's Service Office, Eagle River, Vilas County, 715.479.3629

***Be advised that the ADRC of VIlas County works hard to keep all their resources updated, however, there may be times that the information provided escapes our regular reviews and/or may have changed without our knowledge. We apologize if this has caused any inconvenience for our customers.***